Envoy will change the concept of IT.

We are here for you, with innovative solutions and excellent service.

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About UsContent Title Detail

Envoy is the result of more than 15 years of excellent and exclusive service to all our customers. With innovative services and co-creations, we make the digital transformation our customers need come true.

Segurança

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Rapidez

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Acessibilidade

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INNOVATIONS ARE NECESSARY

Innovative and safe technologies are always welcome.

In addition to a differentiated service, safety together with innovation is one of the points we most value.

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ALWAYS CONNECTED

Stability is one of the crucial points for any company.

Our mission is to keep your company always connected, with advanced features and services, we will do it for you!

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Our servicesContent Title Detail

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Safety

Preventive maintenance

Prevention is extremely important to avoid unwanted problems. Therefore, we at Envoy work with the idea of ​​prevention before correction. Thus, on a monthly basis, we carry out a series of tests and procedures in order to find situations that may generate future problems in our customers' computers and infrastructure, in addition to having corporate antivirus solutions, which can further improve security against viruses, malware, ransomwares and invasions.

Network security

We offer the complete solution for security of your internal network with the pfSense suite. PfSense is a software widely used in the area of ​​network security that includes proxy, bandwidth control, firewall, monitoring, DNS / DHCP, antispam, load balancing and other several useful features for your network.

Backup Solutions

We offer the service of backups of network files, databases and systems. We have 3 backup options, Local, Remote or Cloud, according to the needs of each company. Backups have high levels of redundancy, security and encryption¹. We provide several options for regularity and longevity of the backup according to the priority of the file, bank or system. ¹ Encryption functionality must be requested separately.

Preventive maintenance

Prevention is extremely important to avoid unwanted problems. Therefore, we at Envoy work with the idea of ​​prevention before correction. Thus, on a monthly basis, we carry out a series of tests and procedures in order to find situations that may generate future problems in our customers' computers and infrastructure, in addition to having corporate antivirus solutions, which can further improve security against viruses, malware, ransomwares and invasions.

Network security

We offer the complete solution for security of your internal network with the pfSense suite. PfSense is a software widely used in the area of ​​network security that includes proxy, bandwidth control, firewall, monitoring, DNS / DHCP, antispam, load balancing and other several useful features for your network.

Backup Solutions

We offer the service of backups of network files, databases and systems. We have 3 backup options, Local, Remote or Cloud, according to the needs of each company. Backups have high levels of redundancy, security and encryption¹. We provide several options for regularity and longevity of the backup according to the priority of the file, bank or system. ¹ Encryption functionality must be requested separately.

Reduction of physical costs

The growth of your business means that the IT infrastructure has to be changed over time. Envoy has trained consultants to help you choose the software, equipment and network structure according to the reality of your business. The consultancy aims to direct the client to more assertive purchases and according to the needs of his business, avoiding excessive and unnecessary expenses. A good future planning, also makes that unwanted expenses arise according to the growth of each business

Reduced software license costs

By studying the infrastructure, we can reduce the cost of software licenses, both for servers and for users, by implementing and using free (free) software solutions, reducing the cost of IT.

Management of servers and virtualized environments

Envoy offers Windows, Linux, Cloud and Virtualization (VirtualBox and VMWare) server management with highly trained professionals. We provide real-time monitoring services (accessible to the customer), data loss prevention, prevention of unexpected downtime, software installation, security improvements, among others.

Managing files with access permissions

With Envoy you can have your network files safe and accessible to those who really need it, making it impossible for users without permissions to access confidential or other files.

Hardware and software inventory

We offer the inventory service of your IT infrastructure. The inventory is carried out through the renowned OCS Inventory tool, which is widely used in the national and international market. The reports range from brand and model information to software installed inside a station.

24x7 infrastructure monitoring in real time, with panels also available to the customer

With Envoy Tech your server, machine and device infrastructure is monitored in real time. Through graphics and dynamic panels we monitor the functioning of your structure, identifying real-time possible failures.

Domain hosting and management (websites and emails)

We offer hosting service and hosting management (websites and e-mails). With Envoy, you will be guaranteed security and monitoring of your emails and websites. Study, structuring and implementation of wired and Wi-Fi networks.

Business chat with video conference

We offer a video chat service compatible with all platforms through the Rocket.Chat software. The solution includes small, medium and large companies. Check here a practical example of how the platform works.

VPN to work home office as if you are in the office

With the need for remote work, corporate VPNs have become an ideal solution to connect employees to the business network structure. Through the VPN it is possible to access the internal network as if it were at the physical location. Envoy offers the OpenVPN solution with AES encryption to ensure the security of connection tunnels and stability.

Private cloud for file sharing with clients

Have your network structure without the need for a local server or VPN to connect the machines. Through Envoy's Cloud you can access your network files securely on any device and anywhere. All data stored in our cloud has regular backups and is encrypted.

Remote, in-person or mixed

We offer remote support through TeamViewer Business software, which is a renowned and widely used tool in the market. All access must be authorized by the user, in addition to having all access records. We also offer in-person support in situations that cannot be resolved remotely, such as formatting the operating system and installing peripherals. In addition, face-to-face support can be adopted for companies that opt ​​for physical analysis in their facilities (to be complemented) All requests are registered on a ticket platform, with real-time monitoring by the customer. Monitoring can be done through the platform itself or through e-mails. We provide monthly reports of requests with separation of type of request and resolution time.


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